Accesswire
16 Jun 2026, 18:45 UTC · 2h ago
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3 claims · each scored for market impact
Harte Hanks successfully implemented agentic AI and Smart IVR to improve operational efficiency and routing accuracy for Motorola. — Demonstrates a tangible application of AI that drives operational scale, which is a key valuation driver for CX service providers.
+0.40Harte Hanks met all key performance indicators (KPIs) for Motorola's program from September 2024 through November 2025. — Consistent KPI attainment suggests operational stability and reduces the risk of contract termination with a major client.
+0.20Harte Hanks has maintained a partnership with Lenovo's Motorola brand since 2013. — Long-term client retention indicates a stable revenue stream and a high level of trust from a global brand.
+0.10Which stocks this story touches
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The company received an Operational Excellence Award from Lenovo for its AI-enabled performance and KPI attainment.
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